ACT! by Sage is a customer relationship management (CRM) software application which is used to keep track of client and prospect details in a single database that can be shared by multiple users. It integrates with Microsoft Word, Outlook, and other popular applications in order to generate and track communications with the contacts maintained in ACT!. It is distributed by Sage Group and has a user base of over 2.7 million registered users, and more than 41,000 corporate customers.
The company Conductor Software was founded 1986 in Dallas, Texas by Pat Sullivan and Mike Muhney. Its product, ACT!, was released in 1987 and became one of the pioneers in the contact management software category. The original name for the software was "Activity Control Technology" then "Automated Contact Tracking", but it soon became known simply as ACT!.
The name of the company was changed to Contact Software International, and the company moved out of its original office in the "mustang building" in Las Colinas to a building off Freeport Parkway near DFW Airport. Beginning with the 2006 version, the name was revised to ACT! by Sage.
ACT! features include contact management, a calendar, communication tools, the ability to track prospective customers, "dashboards", reports, and the ability to synchronize data from other applications or over the web. The software allows multiple users to access the same data simultaneously and can interface with popular word processing, spreadsheet, and email software. It features a variety of "dashboards" which are graphical representations of key activity that allows users to spot new business opportunities, and can generate a wide variety of statistical reports.
We offer two levels of training for Sage ACT! , Introductory and Intermediate.
