Course Objectives
This half day course covers the essentials of Outlook then goes on to cover some of the more advanced commands. The main objectives are to give users confidence to operate the program on their own, and to make them aware of the potential of this desktop information manager.
Who Should Attend?
Those who are new to Outlook and require an introduction to the application and those who have been working with the package already but have not yet tapped its full potential. Some understanding of using a computer and working in the Windows environment will be expected. The topics covered on our "Introduction to Microsoft Windows" course are an adequate prerequisite for this course. The course is aimed at people who will be using Outlook in a network environment rather than a single user environment.
Course Contents
The Microsoft Office User Interface.
- The Ribbon
- User Interface Tabs
- The Quick Access Toolbar
The Calendar.
- Altering the view of the Calendar
- Creating appointments and events
- Creating recurring appointments and events
- Adding Holidays
- Planning a meeting
Using the Task List.
- Creating a task
- Marking a task as completed
- Altering the view of tasks
- Working with task fields
- Sorting and filtering tasks
- Organising tasks
- Assigning tasks to others
Keeping Contacts.
- Creating contact items
- Viewing contact information
Managing Messages in Outlook.
- Sending & receiving e-mail
- Replying to and forwarding messages
- Viewing and Organising messages
- Junk e-mail filter
- Understanding the Address Book
- Creating a Personal Distribution List
- Flagging messages
- Using the Reading Pane
- Desktop Alerts
