For the public courses at the training centre we ask you to arrive by 9:15 for a 9:30 start. Courses will finish at approximately 17:00 with a short break mid morning and mid afternoon, plus an hour for lunch between 13:00 and 14:00.

For closed company day training and on client site courses we can negotiate different start and finish times and a shorter lunch break if you prefer.

Wear comfortable clothing; smart business attire is not mandatory.

No, we do not provide lunch.  However, we do provide a dedicated delegate area with use of a fridge and microwave if you would like to bring your own. Alternatively, we can recommend some excellent local restaurants and take aways.

No. All of our trainers are full-time, permanent members of staff.

Cash, cheque or internet bank transfer.

Yes, we are approved trainers for both Microsoft and Lotus

Pre-paid vouchers are available for reduced priced places on public scheduled courses.

If you are looking for group training closed company day rates offer favourable discounts.

Contact us for more details.

The training centre accommodates a maximum class size of six (6) delegates.

We do not specify a minimum number.  Your course will run even if there is only one delegate.

No, though we will provide a certificate of attendance if requested.

You will be supplied with a bound set of training notes written by the trainer who delivers your training, with copies of all exercises used and additional ones for consolidation.  All work created during the day will be saved to CD,or if you prefer can be emailed to you, for reference if needed.

If you run into difficulties, unlimited post course support is available by phone or email.  This will be directed to the trainer who teaches you (although he may have to get back to you if he is training!)

Yes.  We can supply laptops at £10 per system per day.

Contact us.  We will help assess your current level of expertise and what your needs are.  We can supply training needs analysis documents, which will determine the right course for you.  If you would like more help, then please return the forms to us and we will make a recommendation.

For public courses we require three full working days written cancellation.

For tailored training and closed company day courses we require five full working days written cancellation.

For room hire we require payment in full ten days in advance.

We retain the right to charge full fees for cancellation without required notice.

Public scheduled courses

Closed company day training - Any public course can be delivered as a closed company day event, either at our training centre or on your site

Bespoke courses - we can customise courses to suit your needs.  We will discuss your particular requirements and create a course that is most relevant to you.

On site training - any public course, bespoke and modular training can be delivered on your site.  If you don't have computers available you can hire our laptops at £10 per system per day.

Modular courses - topic based short courses repeated throughout the day or you can mix-and-match, delivered either at our training centre or on your site

Less formal Question & Answer sessions

Migration/Conversion training - When changing to new software or upgrading to a newer version of the same software we can deliver appropriate training which will take into consideration existing knowledge and teach the new features and major changes .

The closest car park to the training centre is Trenchard Street.  The link will take you to a map and pricing information.

Trenchard Street Car Park